Shipping policy

Shipping Policy

Last updated: July 19, 2026

Processing Time Orders are processed within 2–5 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method. We ship to the US, Canada, and select international destinations.

Domestic (US) Orders Standard shipping typically arrives within 5–10 business days after processing. Expedited options may be available at checkout.

International Orders International delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees assessed by their country.

Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at openocean@shopopenocean.com within 7 days of the expected delivery date.

Contact Open Ocean | openocean@shopopenocean.com |  Silverdale, WA 98383, US